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How Kheli Bet Handles Your Personal Information

Your privacy is part of how we run this platform. When you open an account, deposit via bKash, Nagad, or Rocket, or contact our support team, we collect only what we need — and we keep it protected.

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Kheli Bet How Kheli Bet Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you have a question about your data, want to see what we hold on your account, or need to request a correction, our support team handles privacy queries directly. You can reach us through the channels below. We aim to respond to data-related requests within a reasonable timeframe.

Live Chat Open the chat widget from your account dashboard. Our support team handles data and privacy queries alongside general account help.
Email Support Send your privacy request to our support email. Include your registered account details so we can locate your records quickly.
Account Settings Some data — like your contact details and communication preferences — can be reviewed and updated directly inside your account settings page.
DATA HANDLING STANDARDS

How We Keep Your Information Safe

We use SSL encryption across the platform, which means data moving between your device and our servers is protected whether you are on mobile or desktop. Account access uses OTP verification tied to your registered number, so a login attempt from an unrecognised device triggers a confirmation step before access is granted.

Cookies and Tracking

We use session cookies to keep you logged in and analytical cookies to understand how the platform is used. You can manage cookie preferences from your browser settings at any time.

Account Security

OTP verification protects your login. If you notice any activity on your account you did not authorise, contact support immediately and we will lock the account while we investigate.

Data Retention

We keep your account data while your account is open and for a set period after closure. You can request a copy of your data or ask us to delete records where local rules permit.

Your Rights

You have the right to access, correct, or request deletion of your personal data. Submit a request through live chat or email and we will confirm what we can action under applicable regional rules.

Privacy Policy — Common Questions

These are the questions we hear most often about how we handle personal data. If yours is not here, reach out through live chat or email.

We collect your name, contact number, and the payment method you register — bKash, Nagad, or Rocket. We also log device and session information to protect your account from unauthorised access.

We share only what payment processors like bKash, Nagad, and Rocket need to complete your transactions. We do not sell your personal information to advertisers or unrelated third parties.

We retain account records for a period after closure as required by applicable rules in the regions where we operate. You can contact support to ask what data we hold on your account.

Yes. Submit a request via live chat or our support email with your registered account details. We will confirm what records we hold and what we can share under applicable regional rules.

Contact our support team through live chat or email and ask for a data deletion request. We will review what can be removed under applicable local law and confirm the outcome in writing.

All data in transit is protected with SSL encryption. Payment details shared with bKash, Nagad, or Rocket go directly to those processors and are not stored on our platform beyond what is needed for transaction records.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.